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Housing

The Diocesan Property Team:

Provides and maintains good quality houses for clergy and their families at a cost effective price.
Carries out work to houses quickly and efficiently within agreed response times
Carries out all works bearing in mind the budget constraints that affect the whole Diocese.

Guide for Residents

This following guide has been prepared to assist clergy and lay workers and their families with the management of their home. It seeks to explain how the system of maintaining our houses works, and to set out clearly who does what, and when.

The ‘Guide for Residents’ contains information on what to do in a vacancy (pages 13-14) specifically advice on letting the vicarage, looking after the garden, reading the meters and what to do in case of property emergencies during the the vacancy.

Property Team Helpdesk

If you need a repair that is not under the responsibility of your PCC please call the Property Department Helpdesk on 01245 294471 or send the helpdesk an email. It is helpful if you give as many details as possible including:

Your name, address and telephone number (where you can be contacted during the day).

What and where the problem is.

Access details or times during the week when a contractor or a member of staff can inspect or carry out the repair. Please be as flexible as possible, giving times for access, as it is often not possible to make specific appointments.

Any other information you think will be useful (e.g. the make of a central heating boiler).

Details of specific contractors that you think should be invited to tender for the work (where applicable).

In an emergency outside office hours, please ring a local contractor and instruct them to carry out work sufficient to solve the emergency. A list of approved contractors can be found in the Guide for Residents document above.